Who is Pak Veterinary Services?
Pak Veterinary Services, was established in 1998, we market, and distribute veterinary medicines across Pakistan. We also import from Japan and Vietnam.
The veterinary medicines listed on this website are genuine?
Yes all the veterinary medicines and feed additives are genuine.
How can I buy from this website?
Click the name of product you are interested in, read its composition, indications and dosage. If it matches the prescripition provided by veterinary doctor, you can then adjust the quantity and click the add to cart button. The item would be added to shopping cart. You can view your cart by clicking view cart button. If everything is ok you can proceed to check out page. In check out page provide your name, address, phone number, email, if you dont know post code type 00000. Please provide correct information as it would help us in processing your order in timely manner.
What payment methods are available?
We only accept advance payments in our official bank account. Our Bank details are as follows:
Bank: Allied Bank,
Branch: I-9 Industrial Area Islamabad,
Branch Code:0583,
Account Title: Pak Veterinary Services,
Account # 0583-0010000050840039
You can use Jazzcash app, Easypaisa app or any mobile banking app to send us payment. Please send us screenshot or deposit slip copy on our whatsapp number (03499462466) along with your order ID. Order ID is sent to the email provided by you and is also displayed after checkout page. After confirmation of payment we would proceed to dispatch your ordered goods.
What are the shipping methods?
To provide swift delivery of veterinary medicines to customers we use the services of cargo companies namely Daewoo Fastex Cargo, Skyways Cargo, Bilal Travels Cargo. Customer can inform us which cargo company is better suited to them and their terminal nearest to them. We try to book goods within 8 hours of payment confirmation, goods can be booked in even under 2 hours it all depends on time of order receipt. For example if order is received at 10am and payment is confirmed by 11.30 am, the customer can expect that by 3 pm we can dispatch the goods. If order is received at 3 pm then there can be delay. So we advise our customers to send payment as soon as they confirm order. Delivery charges are on customer, the customer can contact cargo companies and inquire about their tariff structure. We provide free shipping across Pakistan if order size is above 10000Rs and weight is 20Kg or less (Valid till 31 December 2021).
What is the policy on return and refund?
Medicines are sensitive goods and any tempering, alteration, improper storage can degrade the product, due to sensitive nature of goods (Veterinary Medicines) , we do not entertain returns nor refund. To make the entire process transparent we provide the customer with pictures of the actual product before packing in parcel, picture of parcel is also sent to customer. An invoice is also attached in parcel.
Is there facility of veterinary doctor to guide us on dosage and application of product?
Yes, we offer this facility without any extra charges, you may contact 03499462466 and inquire about the product, we would get you in touch with our veterinarian provide you as much information as you would like to ask. The vet may even guide you to a product that is better suited for your animals.
Can i buy veterinary injections?
Veterinary injections are in glass vials, and they are fragile, at this moment we do not offer veterinary injections.
Is there any facility for self pickup from Rawalpindi?
Yes, you may place your order, and pay through bank (cash transactions are not done) and collect the medicines from Pak Veterinary Services, Unit # 9, Aalishan Plaza Shamsabad, Murree Road, Rawalpindi. 03499462466